Patient Privacy Policy of Udenz Raise

Patient Privacy Policy of Udenz Raise

At Udenz Raise, we are committed to protecting the privacy and confidentiality of the personal information of the patients using our platform. This Patient Privacy Policy outlines how we collect, use, and safeguard your information when you use our services as a patient. By using Udenz Raise, you consent to the practices described in this Patient Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you create an account or participate as a patient on Udenz Raise, we may collect personal information such as your name, contact details, dental treatment needs, and supporting documentation. This information is necessary to facilitate your fundraising campaign and ensure its integrity.

1.2 Verification: We may collect additional information from registered dentists or other relevant parties to verify your dental treatment needs and the associated costs.

1.3 Donor Information: If you receive donations through Udenz Raise, we may collect personal information of donors, such as their names and donation amounts, for record-keeping and campaign tracking purposes.

2. Use of Information

2.1 Fundraising Campaigns: We use the information you provide to facilitate your fundraising campaign, verify your dental treatment needs, and connect you with potential donors.

2.2 Communication: We may use your contact information to communicate with you regarding your campaign, donations received, and updates related to Udenz Raise.

2.3 Statistical Analysis: We may use aggregated and anonymized data for statistical analysis and research to improve our platform and services.

2.4 Transparency: With your consent, we may publicly disclose your first name, campaign details, and the funds raised to promote transparency and accountability.

3. Data Security

Udenz Raise takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security practices to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Third-Party Services

Udenz Raise may engage third-party service providers to assist in operating our platform and services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Patient Privacy Policy, unless a longer retention period is required or permitted by law.

6. Changes to the Patient Privacy Policy

Udenz Raise reserves the right to update or modify this Patient Privacy Policy at any time. We will notify you of any changes by posting the updated Patient Privacy Policy on our website. Your continued use of Udenz Raise after any modifications constitutes your acceptance of the updated Patient Privacy Policy.

7. Contact Us

If you have any questions or concerns regarding this Patient Privacy Policy or the privacy practices on Udenz Raise, please contact us at support@udenz.ae

By using Udenz Raise as a patient, you signify your understanding and agreement to this Patient Privacy Policy.